Troubleshooting
EN
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Operating situation Cause Remedy
The gas flame goes out after ignition.
The gas flame goes out during operation.
The gas flame is uneven.
The gas burner parts (burner heads and/or the
gas burner cover) are not correctly positioned.
Position the gas burner parts correctly.
Dirt in the gas outlet openings on the gas burner
head.
Clean the gas burner parts (see"7Cleaning and
maintenance").
Control knob display ,
Error when the software is running.
Perform a reset (see"6.5Gas configuration
menu item").
Disconnect the appliance from the power supply
for at least 1 min. and then restart it.
Contact the BORA Service Team
All error codes
Gas supply interrupted and/or no flame
detected. The gas bottle is empty.
Wait 5 seconds, then touch the flashing error
indicator ‘E’ (update error)
Try to ignite it again (the gas pipe needs a certain
amount of time to fill after installation).
Check the gas or mains connection.
Contact the BORA Service Team.
Control knob display
Configuration menu cannot be activated in this
operating state. Activate power levels on the
cooktop or extractor.
Deactivate the power level on the extractor and
both cooktops.
Tab.8.3
Troubleshooting
8.3
Dealing with errors
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Acknowledge the error by tapping the control knob.
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After troubleshooting try again and check that the problem has been solved.
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Try restarting the system.
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As a last resort, briefly disconnect the power supply.
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In the event of any errors not listed here or should errors recur, please contact the BORA service team and specify the error number shown
and appliance type.
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