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bora Professional 3.0 - Cooktop and Gas Cooktop Troubleshooting; Cooktop Error Displays and Induction Wok Issues; Gas Cooktop Ignition and Gas Smell Troubleshooting

bora Professional 3.0
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Troubleshooting
EN
www.bora.com 47
Operating situation Cause Remedy
Control knob display
No or unsuitable cookware on the cooking zone Only use suitable cookware
Select the cookware size depending on the
cooking zone (see"3Appliance description")
Control knob display
Continuous operation (< 8 s) of the control knob
or control knob dirty
Take your finger off the control knob or clean the
knob
Control knob display
Error in the touch surface values Remove the knob ring and put it back on. Repeat
the touch command.
Contact the BORA Service Team.
Control knob display
Knob settings incorrectly interpreted, controls
switch off after 4 to 8 seconds
Replace the control knob
Control knob display , , ,
,
Temperature too high Allow the cooktop to cool
Control knob display
Operating the induction wok cooktop with only
one knob. The knob was not correctly connected
to port 1 on the interface circuit board according
to the installation instructions.
Please connect the control knob to port 1 (zone
1) on the cooktop.
Tab.8.2
Troubleshooting
8.2.1
Gas cooktop troubleshooting
Operating situation Cause Remedy
When operating for the first time, after a prolonged period without use or after changing the gas bottle:
The burner does not light during initial operation
or after a long period of disuse
There is air in the gas pipe Repeat the ignition process, several times if
necessary (tap the required cooking zone and set
a power level).
Gas cooktop does not react (servomotors do not
calibrate and no ignition)
There is a communication error between the
operating unit and the cooktop (e.g. in the event
of a power cut).
Perform a reset (see"6.5Gas configuration
menu item")
The gas burner cannot be ignited electrically. The fuse or automatic circuit breaker of the
apartment and/or house’s electrical system is
defective or has been triggered.
Change the fuse. Switch the automatic circuit
breaker back on. If necessary, contact a
specialist electrician.
The fuse or the automatic circuit breaker trips
several times.
Contact the BORA Service Team.
The power supply is disconnected. Have a specialist electrician inspect
the power supply.
The gas burners are damp.
Dry the gas burner parts (see"7Cleaning and
maintenance").
The gas burner heads and/or the gas burner
cover are not correctly positioned.
Position the gas burner parts correctly.
The electric igniter and/or thermocouple are
dirty
Remove dirt.
Dirt in the gas burner head Clean the parts of the gas burner.
The cooktop does not ignite automatically. Try to ignite it again using the touch surface on
the control knob.
you notice the smell of gas. A leakage point in the gas supply line Switch off the gas supply and immediately
extinguish all open flames. Contact a gas
engineer. Ensure that all connections are tight
(see the installation instructions).
No gas is coming out of the gas burners. The gas supply is closed Turn on the gas supply (see the installation
instructions)
The gas bottle (in the case of liquid gas LPG) is
empty.
Exchange the empty gas bottle for a full gas
bottle of the correct gas type.
During normal operation:

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