MY22Z0a - 12_1.0_25.07.2022
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About these operating instructions
9.1.4 Errors on the control panel
9.1.5 Lighting does not work
There is an unusual
smell.
1 Remove from the battery immediately.
2 Contact the fire service immediately.
3 Observe all the warnings in Section 2 Safety.
Fumes are emitted from
the battery.
1 Remove from the battery immediately.
2 Contact the fire service immediately.
3 Observe all the warnings in Section 2 Safety.
Symptom Cause/possible source Remedy
Table 57: Error solution for battery
Symptom Cause/possible source Remedy
No data are shown on the
control panel if you press
the On-Off button
(battery).
The battery charge level may be insuf-
ficient.
1 Charge the battery.
2 Switch on the power.
Is the power switched on? Press the On-Off button (battery) to switch the power on.
Is the battery charged? If the battery is fitted to the pedelec and is being charged, it cannot
be switched on.
Interrupt charging.
Is the connector fitted to the power
cable correctly?
1 Check whether the connector is fitted to the power cable
correctly.
2 If the connector is not fitted correctly, contact your specialist
dealer.
A component may be connected which
the system is unable to recognise.
Contact specialist dealer.
The lock function cannot
be set up or switched off.
It may be a firmware error. Contact specialist dealer.
The connect account has
been deleted or deacti-
vated and the lock
function is still activated.
... Contact specialist dealer.
Table 58: On-board computer error solution
Symptom Cause/possible source Remedy
Front lamp or rear lamp
does not go on, even
when the switch is
pressed.
The basic settings in the electric drive
system have probably been configured
incorrectly.
1 Take pedelec out of service immediately.
2 Contact specialist dealer.
The light is defective.
Table 59: Lighting error solution
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