16. Warranty
16.1 Warranty coverage
1. The warranty has duration of 2 years starting from delivery.
2. It guarantees conformity of the product in accordance with its assigned use.
3. During the warranty period, we will fix, free of charge, any operational defect arising
from manufacture by repairing, replacing parts or providing a new device, provided
that the option chosen is viable and is not economically disproportionate in our
judgment. To opt for a repair, the owner must employ the services of a technical
service center authorized by the manufacturer. For any other solution, the owner must
contact the retail outlet.
16.2 Invalidity of Warranty
This warranty shall not be valid in the following cases: defects or failures caused by
accident, misuse or improper use of the product, improper handing of the product by
unauthorized persons, deterioration of the product caused be external agents, poor
maintenance or use of replacement parts that are no manufacturer originals. Further, this
warranty shall not cover breakdowns or non-operation caused by incorrect voltages or
electrical facilities.
This warranty shall not cover: breakage of the screen or aesthetic parts claims for
breakage after the first use.
The technical service shall not be liable for any loss of data or information on the
devices sent and shall bear no responsibility to back up said information, as devices
shall be delivered blank and with the original factory content.
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