Brady BBP 37 - Page 215

Troubleshooting
Rev A 199 BMP
®
35/37 User’s Manual
Printing Errors (continued)
Void areas or lines appear on
printed text.
Ribbon wrinkling.
• Tension the ribbon by rotating the
spool until all slack is removed.
• Try another ribbon cartridge.
Printer not ready. Close and latch
printer cover.
Error: 15
The printer cover is open. Close and latch printer cover.
Printer cover opened during
printing.
Error: 16
Printer cover opened during
printing.
Close cover to continue.
Media wiper arm open.
Error 21
The media wiper arm is in open
position when it should be closed.
Close the wiper arm.
Media wiper arm closed.
Error 22
The media wiper arm is in closed
position when it should be open.
Open the wiper arm
Problem Cause Corrective Action