Brady BradyPrinter i7100 - Page 29

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User Manual
10 Fault Correction
Error message Cause Remedy
No label found
Therearelabelsmissingonthelabel
material
PressRepeatrepeatedlyuntilprinterrecognizesthe
nextlabelonthematerial.
Thelabelformatassetinthesoftware
doesnotcorrespondwiththereallabel
format
Cancelcurrentprintjob.
Changethelabelformatsetinthesoftware.
Restartprintjob.
Printerisloadedwithcontinuouspaper,but
thesoftwareissetonlabels
Cancelcurrentprintjob.
Changethelabelformatsetinthesoftware.
Restarttheprintjob.
No label size
Thesizeofthelabelisnotdenedinthe
programming.
Checkprogramming.
Out of paper
Outoflabelroll Loadlabels.
Errorinthepaperfeed Checkpaperfeed.
Out of ribbon
Outoftransferribbon Insertnewtransferribbon.
Transferribbonmeltedduringprinting
Cancelcurrentprintjob.
Changetheheatlevelviasoftware.
Cleantheprinthead9.4onpage26
Loadtransferribbon.
Restartprintjob.
Theprinterisloadedwiththermallabels,
butthesoftwareissettotransferprinting
Cancelcurrentprintjob.
Setsoftwaretodirectthermalprinting.
Restartprintjob.
Pinch roller open
Pinchrollerattherewindguiderollerisnot
locked in peel-off mode
Swingthepinchrolleragainsttherewindassist
roller.
Printhead open
Printheadnotlocked Lockprinthead.
Printhead too hot
Printheadisoverheated Afterpausingtheprintjobwillbecontinued
automatically.Ifthefaultrecursrepeatedly,reduce
theheatlevelortheprintspeedviasoftware.
Read error
Readerrorwhenreadingfromthememory
card
Checkdataofthecard.
Backupdata,reformatcard.
Remove ribbon
Transferribbonisloadedalthoughthe
printerissettodirectthermalprinting
fordirectthermalprintingremoveribbon
forthermaltransferprintingsettheprinterinthe
congurationorinthesoftwaretotransferprinting
Syntax error
Printerhasreceivedanunknownorinvalid
commandfromthecomputer.
PressIgnoretoskipthecommandor
pressCanceltocanceltheprintjob.
Unknown card
Cardnotformatted,
Typeofcardnotsupported
Formatcard,usedifferenttypeofcard.
Voltage error
Hardwareerror Switchtheprinteroffandthenon.
Iferrorrecurscallservice.
Itisshownwhichvoltagehasfailed.Pleasenote.
Write error
Hardwareerror Repeatthewriteprocess,reformatcard.
Table4 ErrorMessagesandFaultCorrection