30
User Manual
10.3 Problem Solution
Problem Cause Remedy
Transferribboncreases Transferribbondeectionnotadjusted Adjustthetransferribbondeection.
7.5onpage24
Headlockingsystemnotadjusted Adjusttheheadlockingsystem.
7.3onpage22
Transferribbontoowide Useatransferribbonslightlywiderthan
thewidthoflabel.
Printimagehassmearsor
voids
Printheadisdirty Cleantheprinthead
9.4onpage26
Temperaturetoohigh Decreasetemperatureviasoftware.
Unsuitablecombinationoflabelsand
transferribbon
Usedifferenttypeofribbon.
Printerdoesnotstopafter
transferribbonrunsout
Thermalprintingischoseninthesoftware Changetothermaltransferprinting.
Printerprintsasequence
ofcharactersinsteadofthe
labelformat
PrinterisinASCIIdumpmode CanceltheASCIIdumpmode.
Printertransportslabel
media,buttransferribbon
doesnotmove
Transferribbonincorrectlyinserted. Checkand,ifnecessary,correctthe
transferribbonwebandtheorientation
ofthelabelside.
Unsuitablecombinationoflabelsand
transferribbon
Usedifferenttypeofribbon.
Printeronlyprintseach
secondlabel
Settingofthesizeinthesoftwareistoo
large.
Changethesizeinthesoftware.
Verticalwhitelinesinthe
printimage
Printheadisdirty Cleantheprinthead
9.4onpage26
Printheadisdefective(failureofheat
elements)
Changetheprinthead.
ServiceManual.
Horizontalwhitelinesinthe
printimage
Printerisusedwiththebackfeed > smart in
thecutorpeel-offmode
Setthebackfeed > alwaysinthesetup.
CongurationManual.
Printimageisirregular,one
sideislighter
Printheadisdirty Cleantheprinthead
9.4onpage26
Headlockingsystemnotadjusted Adjusttheheadlockingsystem.
7.3onpage22
Table5 Problemsolution
10 Fault Correction