3-101
Confidential
10.3 Paper Jam
■ Paper jam in the ADF cover
<User Check>
- Check if the document is jammed in the insertion part.
■ Paper jam in the ADF
<User Check>
- Check whether length does not use paper equal to or less than 148 mm.
■ Paper jam in the paper eject section
Step Cause Check
Result
Remedy
1 Foreign object
inside the area
around ADF cover
Is there a foreign object
inside the area around
the ADF cover?
Yes Remove the foreign
object.
Step Cause Check
Result
Remedy
1 Foreign object
inside ADF
Is there a foreign object
inside ADF?
Yes Remove the foreign
object.
2 Document rear
sensor actuator
catching on some
position
Does the document rear
sensor actuator move
smoothly?
No Re-assembly the
document rear
sensor actuator.
3 Document rear
sensor malfunction
Does the document rear
sensor move smoothly?
(Check it following the
procedure described in
“Maintenance mode 32”)
No Replace the ADF
sensor PCB ASSY.
4 Paper feed roller
failure
Does the paper feed
roller move smoothly?
Is it damaged?
No Replace the paper feed
roller ASSY.
Step Cause Check
Result
Remedy
1 Foreign object
around paper eject
Is there a foreign object
around paper eject?
Yes Remove the foreign
object.
2 Pinch roller
malfunction
Is the pinch roller of the
ejection roller attached
to the ejection roller?
No Re-assembly the pinch
roller.
3 Ejection roller
failure
Does the ejection roller
move smoothly? Is it
damaged?
No Replace the ejection
roller ASSY.