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RSI TIMEOUTS
The Timeouts tab allows you to adjust default timeouts and timed responses from the RSI.
Edit>Settings>ESI Settings – Timeouts
The amount of time the RSI waits before providing a context-sensitive help prompt.
The amount of time the RSI pauses between repeated greetings during the login
process.
The amount of time allowed to complete PIN entry. After the user begins entering a
PIN, the RSI allows the configured amount of time to complete entry.
The amount of time the RSI allows for another ARC Plus site to supply data that this
RSI requested. After this duration has elapsed, the RSI will speak, “Error” and you
may enter more commands or disconnect.
The amount of time the RSI allows after the last DTMF tone before accepting the
DTMF sequence as a single command.
The amount of time the RSI allows after a brief help prompt before speaking an
extended help prompt.
The amount of time the RSI allows after an extended help prompt before speaking a
list of available commands.
The amount of time the RSI allows after speaking the command list before hanging
up due to no activity.
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