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Problem Possible causes Solution
Electric backrest adjustments
not possible
• Battery of the Bluetooth
handset empty
• Power cut
• Drives faulty
• Weight of resident too high
(safe working load)
Replace battery (see Part
B: Changing battery of
Bluetooth handset » 43)
Use CPR release of the
backrest!
Adjustments do not agree with
handset button icon
• Internal motor plugs incor-
rectly connected (mixed
up)
Inform your operator if re-
pairs are necessary
LED on the Bluetooth handset
lights up for one second (yel-
low/orange)
• Locking function activated Release functions (see
Part C: Locking func-
tions » 11)
LED on the Bluetooth handset
flashes 4x yellow (0.5 s on/ 0.5
s off)
• Battery of the Bluetooth
handset empty
Replace battery (see Part
B: Changing battery of
Bluetooth handset » 43)
LED on the control unit lights
up permanently in orange
• Control unit defective Replace the control unit
with a new one; inform your
operator about any neces-
sary repairs
LED on the switch mode power
supply unit does not light up
• Switch mode power supply
unit not properly connected
to the mains supply
• Switch mode power supply
unit overheated
• Switch mode power supply
faulty
Plug in the switch mode
power supply unit correctly
Allow the switch mode
power supply unit to cool
down
Replace the switch mode
power supply unit with a
new one; inform your oper-
ator about any necessary
repairs
LED on switch mode power
supply unit does not change
colour from green to yellow de-
spite pressing a button
Interruption of the activation
line
Inform your operator if re-
pairs are necessary
Troubleshooting
Part C: Care staff and residents 31