54
EN
10 Warranty
If the product malfunctions during the warranty
period, please contact your contract partner, the
installation company, and specify the device type
and production number; see the device type plate
and “12 Technical data”, page 55.
Non-compliance with the installation conditions
and the operator responsibilities leads to the loss
of warranty and exclusion of liability.
Thewearingpartsdenedinthe“Operatorrespon-
sibilities” section and the consequences of failing
to replace these parts on time are not covered by
the two-year legal warranty.
BWT assumes no liability in the event that the unit
fails or if the capacity becomes decient due to
incorrect material selection/combination, oating
corrosion products or iron and manganese deposits,
or any resulting damage thereof.
The use of regenerative that does not comply with
DIN EN 973 type A voids the warranty.
11 Troubleshooting
Fault Cause Remedy
Unit not supplying softened
water.
No regenerative in the regener-
ative container
Rellregenerative.Wait
3 hours for the brine to form
and start manual regeneration.
Powersupplyinterrupted. Restore the power supply,
check the settings and restore
them if necessary.
Unit does not supply softened
waterortheowlevelistoo
low.
Inlet pressure is too low.
Increase inlet pressure (set
pressurereducerifnecessary)
and start manual regeneration;
see “8.4 Starting manual regen-
eration”, page 49.
Coloured rinsing water at
start-up.
Abrasionparticlesintheush-
ing water
Repeat start-up rinse; see
“7 Start-up”, page 44.
If the fault cannot be remedied by following these instructions, please contact our after-sales service
departmentandquotetheseriesandproductionnumber(seetypeplateonrearofproduct).