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Section
7
Customer Assistance Information
Here you will find out how to contact Cadillac
if
you need assistance. This section also tells you how to obtain service
publications and how to report any safety defects.
7-2
7-4
7-5
7-7
7-8
7-9
7-1
1
Customer Satisfaction Procedure
Customer Assistance for Text Telephone
(TTY)
Users
Roadside Service
Roadside Service for the Hearing or
Speech Impaired
Gold Key Courtesy Transportation
Transportation Options
GM Participation in an Alternative Dispute
Resolution Program
7-
12
7-
12
7-
13
7-
13
7-13
Warranty Information
Reporting Safety Defects to the United
States Government
Reporting Safety Defects to the
Canadian Government
Reporting Safety Defects to
General Motors
Ordering Service and Owner Publications
in
Canada
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