Getting
Help
from
Canon
Help
Us
Help
You
Better
Before
you
contact
Canon,
please
record
the
following
information.
Serial Number (located on the base of the printer): _
Model Number (located on the top of the printer): _
Printer Driver CD-ROM number (located on the CD-ROM): _
Purchase Date: _
Customer
Technical
Support
Sequence*
1.
Internet
-
www.canontechsupport.com
For quick and comprehensive self-help
in
an
intuitively guided interactive
troubleshooting environment, the place to start is our helpful tech support web
site.
In
addition, the latest driver downloads, answers to frequently asked
questions, product information, and "where to buy" instructions are found here.
2.
Email
Tech
Support
-
www.canontechsupport.com
For individual attention to a special issue, try emailing our friendly technical
engineers, specially trained to communicate quick, easy, and logical solutions to
your inquiries within 24 hours.
3.
Toll-Free
Live
Tech
Support
-
(1-800-828-4040)
This option provides live telephone technical support, free of service charges,
Monday-Saturday (excluding holidays), during your product's 1 year limited
warranty period. Telephone Device for the Deaf (TOO) support is available at
(1-866-251-3752).
4.
Extended
Service
and
Support
-
www.canonesp.com
Canon CarePAK Extended Service Plan
is
a cost-attractive and easy-to-use
extended service program that provides up to three full years of service and
support coverage at a very attractive price. CarePAK offers toll-free Canon
technical support and includes Canon's superb InstantExchange product
replacement program. For further information about extending your Canon service
and support, call (1-800-385-2155), or visit our Web site at
www.canonesp.com.
CarePAK must be purchased during your product's
warranty period.
For more information and updated program specifics, please visit our web site at
www.canontechsupport.com.
*Support program specifics are subject to change without notice.
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