Customer Service: 888-269-7477 CONGRATULATIONS • 1
Congratulations on Choosing CapTel!
Welcome to the Captioned Telephone – CapTel! With CapTel, you can see
captions of everything people say over the phone, helping you to enjoy
calls with confi dence.
Please take a moment to read this guide and learn:
• How to start using your CapTel phone
• How your CapTel phone works
• How to get help when you have questions
We want the CapTel phone to be enjoyable and convenient for you.
As you use your new phone, we welcome your questions and comments.
If we can help, please call!
Sincerely,
CapTel Customer Service • 1-888-269-7477 • www.CapTel.com
Toll-Free Captioning Service Voice Number
Give people who call you the appropriate Captioning Service Voice Number
in order to get captions when they call you. See directions on page 23 to get
captions on incoming calls.
Captioning Service Voice Number ..................1-877-243-2823
Exceptions:
Federal Relay CapTel Calls ................................................... 1-888-801-7210
Spanish-to-Spanish Captioning Calls ...................................... 1-866-217-3362
California Residents Only (Non-Federal) ................................. 1-866-399-9050
California Spanish-to-Spanish Only ....................................... 1-866-399-9090
Texas Residents Only (Non-Federal) ....................................... 1-800-933-5129
Texas Spanish-to-Spanish Only ............................................. 1-800-933-5417
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