Cisco 7911G - IP Phone VoIP User Manual

Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
Status Menu
7-10
Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.0
OL11954-01
Load ID incorrect Load ID of the software file is
of the wrong type.
Check the load ID assigned to the phone (from
Cisco Unified Communications Manager,
choose Device > Phone). Verify that the load
ID is entered correctly.
Load rejected HC The application that was
downloaded is not compatible
with the phone’s hardware.
Occurs if you were attempting to install a
version of software on this phone that did not
support hardware changes on this newer
phone.
Check the load ID assigned to the phone (from
Cisco Unified Communications Manager,
choose Device > Phone). Re-enter the load
displayed on the phone. See the “Firmware
Versions Screen” section on page 7-15 to
verify the phone setting.
Load Server is invalid Indicates an invalid TFTP
server IP address or name in
the Load Server option.
The Load Server setting is not valid. The Load
Server specifies a TFTP server IP address or
name from which the phone firmware can be
retrieved for upgrades on the phones.
Check the Load Server entry (from
Cisco Unified Communications Manager
Administration choose Device > Phone).
No CTL installed A CTL file is not installed in
the phone.
Occurs if security is not configured or, if
security is configured, because the CTL file
does not exist on the TFTP server.
For more information, refer to
Cisco Unified Communications Manager
Security Guide.
Table 7-3 Status Messages on the Cisco Unified IP Phones 7906G and 7911G (continued)
Message Description Possible Explanation and Action

Cisco 7911G - IP Phone VoIP Specifications

General

Brand	Cisco
Model	7911G - IP Phone VoIP
Category	IP Phone
Language	English