Chapter 9 Troubleshooting and Maintenance
Resetting or Restoring the Cisco Unified IP Phone
9-22
Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.0
OL11954-01
Resetting or Restoring the Cisco Unified IP Phone
There are two methods for resetting or restoring the Cisco Unified IP Phone:
• Performing a Basic Reset, page 9-22
• Performing a Factory Reset, page 9-23
Performing a Basic Reset
Performing a basic reset of a Cisco Unified IP Phone provides a way to recover if
the phone experiences an error and provides a way to reset or restore various
configuration and security settings.
Table 9-3 describes the ways to perform a basic reset. You can reset a phone with
any of these operations any time after the phone has started up. Choose the
operation that is appropriate for your situation.
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