Configuration referenceDescriptionFeature
For more information, see the Cisco Unified
Communications Manager Features and
Services Guide, “External Call Control”
chapter.
Allows an authorized Chaperone user to supervise and
record a call.
The Call Chaperone user intercepts and answers the call
from the calling party, manually creates a conference to
the called party, and remains on the conference to supervise
and record the call. Cisco Unified IP Phones that have the
Call Chaperone feature configured on them have a Record
softkey. The Call Chaperone user presses the Record
softkey to record a call.
For chaperoned calls, an announcement is played or spoken
by one of the participants at the start of the call. An
announcement will alert later participants in the call that
the call is being recorded.
The Call Chaperone feature is supported only with External
Call Control, which allows Cisco Unified Communications
Manager to route audio and video calls to a route server
that hosts routing rules.
Call Chaperone
For more information, see:
•
Cisco Unified Communications
Manager Administration Guide,
“Cisco Unified IP Phone
Configuration” chapter
•
Cisco Unified Communications
Manager System Guide,
“Understanding Route Plans” chapter
•
Cisco Unified Communications
Manager Features and Services
Guide, “Call Display Restrictions”
chapter
Determines the information that displays for calling or
connected lines, depending on the parties who are involved
in the call.
Call Display Restrictions
For more information, see:
•
Cisco Unified Communications
Manager Administration Guide,
“Directory Number Configuration”
chapter
•
Cisco Unified Communications
Manager System Guide, “Cisco
Unified IP Phones” chapter
•
User Options Web Pages Options, on
page 152
Allows users to redirect incoming calls to another number.
Call Forward options include Call Forward All, Call
Forward Busy, Call Forward No Answer, and Call Forward
No Coverage.
Call Forward
Cisco Unified IP Phone 7941G, 7941G-GE, 7942G, 7961G, 7961G-GE, and 7962G Administration Guide for Cisco
Unified Communications Manager 9.0 (SCCP and SIP)
124
Features, Templates, Services, and Users
Telephony Features Available for Cisco Unified IP Phone