Cisco 7941G Administration Guide

Possible Explanation and ActionDescriptionMessage
Occurs if you were attempting to install a version of
software on this phone that did not support hardware
changes on this newer phone.
Check the load ID assigned to the phone (from Cisco
Unified Communications Manager, choose Device >
Phone). Enter the load displayed on the phone. See
Firmware Version Screen, on page 182 to verify the
phone setting.
The application that was downloaded is
not compatible with the phone’s hardware.
Load rejected HC
The Load Server setting is not valid. The Load Server
specifies a TFTP server IP address or name from
which the phone firmware can be retrieved for
upgrades on the phones.
Check the Load Server entry (from Cisco Unified
Communications Manager Administration, choose
Device > Phone).
Indicates an invalid TFTP server
IP address or name in the Load Server
option.
Load Server is invalid
If the phone has a static IP address, verify that the
default router has been configured. See Network
Configuration Menu, on page 101 for details.
If you are using DHCP, the DHCP server has not
provided a default router. Check the DHCP server
configuration.
DHCP or static configuration did not
specify a default router.
No default router
If the phone has a static IP address, verify that the
DNS server has been configured. See Network
Configuration Menu, on page 64 for details.
If you are using DHCP, the DHCP server has not
provided a DNS server. Check the DHCP server
configuration.
A name was specified but DHCP or static
IP configuration did not specify a DNS
server address.
No DNS server IP
Occurs if the CTL file is not configured on the Cisco
Unified Communications Manager and the Cisco
Unified Communications Manager does not support
security by default.
For more information about the CTL file or ITL file,
see Cisco Unified Communications Manager Security
Guide.
Certificate Trust List (CTL) file or Identity
Trust List (ITL) file is not installed in the
phone.
No Trust List installed
Attempt to resolve this error by power cycling the
phone. If the problem persists, contact Cisco technical
support for additional assistance.
The phone failed during programming.Programming Error
The phone achieved 802.1X authentication.The phone attempted an 802.1X
transaction and authentication achieved.
Successful: MD5
Cisco Unified IP Phone 7941G, 7941G-GE, 7942G, 7961G, 7961G-GE, and 7962G Administration Guide for Cisco
Unified Communications Manager 9.0 (SCCP and SIP)
176
Model Information, Status, and Statistics
Status Messages Screen

Cisco 7941G Specifications

General

Keypad number of keys	12
Touchscreen	-
Display resolution	320 x 222 pixels
Speakerphone	Yes
Voice codecs	G.729a
Bluetooth	No
Supported network protocols	DHCP, TFTP, SCCP, DSCP
Ethernet LAN (RJ-45) ports	2
Input voltage	48 V
Dimensions (WxDxH)	266.7 x 152.4 x 203.2 mm
Storage temperature (T-T)	-10 - 60 °C
Operating temperature (T-T)	0 - 40 °C
Operating relative humidity (H-H)	10 - 95 %
Handset type	Wired handset
Product type	IP Phone
Product color	Gray
Safety	(UL) 60950, (CSA) C22.2 No. 60950, IEC 60950, EN 60950, AS/NZS 60950
Certification	CE (FCC) 15 (CFR 47) B ICES-003 B EN55022 B CISPR22 B AS/NZ 3548 B VCCI B EN55024 EN 50082-1 EN 61000-3-2 EN 61000-3-3
Compliance industry standards	IEEE 802.3, IEEE 802.3u, IEEE 802.1Q, IEEE 802.3af
Lines quantity	- lines
Phonebook capacity	- entries
Number of handles included	1 pc(s)

Weight and Dimensions

Weight	1600 g