Possible Explanation and ActionDescriptionMessage
If you are using DHCP, verify that the DHCP server
is pointing to the correct TFTP server.
If you are using static IP addresses, check
configuration of TFTP server. See Network
Configuration Menu, on page 64 for details on
assigning a TFTP server.
TFTP server is pointing to a directory that
does not exist.
TFTP access error
Contact the Cisco TAC.The phone does not recognize an error
code provided by the TFTP server.
TFTP error
Check the load ID assigned to the phone (from Cisco
Unified Communications Manager, choose Device >
Phone). Verify that the TFTPPath directory contains
a .bin file with this load ID as the name.
The requested load file (.bin) was not
found in the TFTPPath directory.
TFTP file not found
Network is busy: The errors should resolve
themselves when the network load reduces.
No network connectivity between the TFTP server
and the phone. Verify the network connections.
TFTP server is down: Check configuration of TFTP
server.
TFTP server did not respond.TFTP timeout
Authentication typically times out if 802.1X is not
configured on the switch.
Supplicant attempted 802.1X transaction
but timed out to due the absence of an
authenticator.
Timed Out
Cisco Unified IP Phone 7941G, 7941G-GE, 7942G, 7961G, 7961G-GE, and 7962G Administration Guide for Cisco Unified
Communications Manager 9.0 (SCCP and SIP)
177
Model Information, Status, and Statistics
Status Messages Screen