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Cisco IE 3000 Switch System Message Guide
OL-13020-01
Chapter 2 Message and Recovery Procedures
SW_VLAN Messages
Error Message SW_VLAN-4-BAD_VLAN_CONFIGURATION_FILE_VERSION: VLAN configuration
file contained unknown file version [dec].
Explanation The VLAN configuration file read by the VLAN manager contained an unrecognized
file version number, which might mean an attempt to regress to an older version of the VLAN
manager software. [dec] is the file version number.
Recommended Action Find out more about the error by using the show tech-support privileged EXEC
command and by copying the error message exactly as it appears on the console or system log and
entering it in the Output Interpreter tool. Use the Bug Toolkit to look for similar reported problems. For
more information about these online tools and about contacting Cisco, see the
“Error Message
Traceback Reports” section on page 1-4.
Error Message SW_VLAN-4-BAD_VLAN_TIMER_ACTIVE_VALUE: Encountered incorrect VLAN
timer active value [chars].
Explanation Because of a software error, a VLAN timer was detected as active when it should have
been inactive or as inactive when it should have been active. [chars] is the VLAN timer active value.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to
look for similar reported problems. If you still require assistance, open a case with the TAC, or
contact your Cisco technical support representative, and provide the representative with the
gathered information. For more information about these online tools and about contacting Cisco, see
the
“Error Message Traceback Reports” section on page 1-4.
Error Message SW_VLAN-4-EXT_VLAN_INTERNAL_ERROR: Extended VLAN manager received an
internal error [dec] from [chars] [chars].
Explanation An unexpected error code was received by the VLAN manager from the extended-range
VLAN configuration software. [dec] is the error code. The first [chars] is the function, and the
second [chars] describes the error code.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error by using the Output Interpreter. Enter the show
tech-support user EXEC command to gather data that might help identify the nature of the error.
Use the Bug Toolkit to look for similar reported problems. If you still require assistance, open a case
with the TAC, or contact your Cisco technical support representative, and provide the representative
with the gathered information. For more information about these online tools and about contacting
Cisco, see the
“Error Message Traceback Reports” section on page 1-4.
Error Message SW_VLAN-4-EXT_VLAN_INVALID_DATABASE_DATA: Extended VLAN manager
received bad data of type [chars] value [dec] from function [chars].
Explanation Invalid data was received by the extended-range VLAN manager from an
extended-range VLAN configuration database routine. The first [chars] is the data type, [dec] is the
number received, and the second [chars] is the function name.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error by using the Output Interpreter. Enter the show
tech-support user EXEC command to gather data that might help identify the nature of the error.
Use the Bug Toolkit to look for similar reported problems. If you still require assistance, open a case
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