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Cisco IE 3000 Switch System Message Guide
OL-13020-01
Chapter 2 Message and Recovery Procedures
SW_VLAN Messages
with the TAC, or contact your Cisco technical support representative, and provide the representative
with the gathered information. For more information about these online tools and about contacting
Cisco, see the
“Error Message Traceback Reports” section on page 1-4.
Error Message SW_VLAN-4-IFS_FAILURE: VLAN manager encountered file operation error
call = [chars] / file = [chars] / code = [dec] ([chars]) / bytes transferred =
[dec].
Explanation The VLAN manager received an unexpected error return from a Cisco IOS file system
(IFS) call while reading the VLAN database. The first [chars] is the function call name, and the
second [chars] is the file name. [dec] is the error code, the third [chars] is the textual interpretation
of the error code, and the second [dec] is the number of bytes transferred.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to
look for similar reported problems. If you still require assistance, open a case with the TAC, or
contact your Cisco technical support representative, and provide the representative with the gathered
information. For more information about these online tools and about contacting Cisco, see the
“Error
Message Traceback Reports” section on page 1-4.
Error Message SW_VLAN-4-NO_PM_COOKIE_RETURNED: VLAN manager unexpectedly received a
null [chars] type cookie from the Port Manager, data reference [chars].
Explanation The VLAN manager queried the port manager for a reference cookie but received a
NULL pointer instead. The first [chars] is the type of port manager cookie, and the second [chars]
is the interface or VLAN that is the source of the problem.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error by using the Output Interpreter. Enter the show
tech-support user EXEC command to gather data that might help identify the nature of the error.
Use the Bug Toolkit to look for similar reported problems. If you still require assistance, open a case
with the TAC, or contact your Cisco technical support representative, and provide the representative
with the gathered information. For more information about these online tools and about contacting
Cisco, see the
“Error Message Traceback Reports” section on page 1-4.
Error Message SW_VLAN-4-STARTUP_EXT_VLAN_CONFIG_FILE_FAILED: Failed to configure
extended range VLAN from startup-config. Error [chars].
Explanation The VLAN software failed to use an extended-range VLAN configuration from the
startup configuration file. All extended-range VLAN configurations are lost after the system boots
up. [chars] is a description of the error code.
Recommended Action No action is required.
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