What to do if my Control Module IP Access Controller terminal stops at 'Initializing network.'?
If the terminal stops at 'Initializing network,' it might be searching for DHCP or the network connection might not be available. Give it at least 3 minutes to connect. Also, check that your network cable and switch are properly connected and working.
How to fix Control Module IP Access Controllers when the terminal does not power on?
If the terminal does not power on, verify that the power cable is connected to the terminal. If a UPS is included, verify that power is connected to the UPS and the power cable from the UPS is connected to the Terminal.
What to do if my Control Module IP Access Controller displays 'Error opening Classes.jar.'?
If the terminal displays 'Error opening Classes.jar,' it means that the terminal does not have the Classes (or API) loaded. Reload Classes to the terminal. Refer to Steps to Re-Program Genus Firmware section in this document.
What to do if my Control Module IP Access Controller defaults all the time after Loader?
If the device defaults all the time after the Loader, the Genus executable might be corrupt or needs to be programmed. Reload Genus to the terminal. Refer to Steps to Re-Program Genus Firmware section in this document.
General| Brand | Control Module |
|---|---|
| Model | Genus G2 |
| Category | IP Access Controllers |
| Language | English |
Details the 10/100BASE-T Ethernet port, connector, and pinouts.
Describes the power connector type and pinouts for supplying power to the terminal.
Outlines the process for installing the terminal, referring to an installation guide.
Guides users on setting a Personal Identification Number (PIN) for security.
Configures DHCP for automatic IP assignment and TFTP for file transfers.
Details how to specify the terminal's static IP address and subnet mask.
Guides on enabling the Telnet interface for remote terminal access.
Sets the Telnet port number and configures a password for access.
Details the process for setting the hour and minute on the terminal.
Guides on selecting the month and day for the terminal's date.
Guides users to select up to five barcode formats for testing.
Option to enable or disable the biometric reader functionality.
Guides on setting up, testing, and calibrating the biometric reader.
Procedure to clear transaction files from the terminal's RAM.
Procedure to clear files from the terminal's flash memory.
Sets the IP address and port for the TAdmin server connection.
Enables Human-Machine Interface (HMI) and Web Services (MMI).
Fields for configuring terminal network parameters through the web interface.
Clears transaction data typically stored in the terminal's RAM.
Allows enabling application and system debugging features.
Solutions for issues like terminal not powering on or loader screen errors.
Troubleshooting for network initialization failures and application loading errors.
Resolving errors related to system files, RAM, and the Real Time Clock.
Provides TFTP commands for updating Genus firmware and API classes.
Instructions for loading user-created Java applications using TFTP.
Guides on establishing and using a Telnet session for terminal management.
Details the RMA procedure and information required for product returns.
Provides the technical support phone number and operating hours.
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