Troubleshooting
152
Matrix 120
Phase Mode:
the ”TRIGGER" LED is
correctly blinking but
no image is displayed
in the DL.CODE win
-
dow.
Is the Phase frequency lower than the maximum frame rate?
Continuous Mode:
the ”TRIGGER” LED is
not blinking.
Verify the correct software configuration settings.
Any Operating Mode:
the ”TRIGGER” LED is
correctly blinking but
no result is transmit
-
ted by the reader at
the end of the reading
phase collection.
Check the Code Collection parameters on the Reading Phase
step and the Data Formatting parameters on the Data Format
-
ting step.
Image not clear: Verify the Focus procedure and reading distance.
Reading:
the reader always
transmits the
No
Read Message
Run the Rapid Configuration procedure in Chapter 1.
Position the reader as described in “Mounting And Positioning
Matrix 120” on page 50 and through DL.CODE:
Tune the Acquisition Delay on Trigger if the moving code is
out of the reader field of view;
Set the Continuous Operating Mode if no external trigger
source is available;
Tune the Image Settings to improve the code image quality;
Check the parameter settings in the Advanced Setup step:
2D
Codes, 1D Codes, and Postal Codes;
View the full resolution code image to check the printing or
marking quality.
Serial Communica-
tion:
reader is not trans-
mitting anything to
the host.
Is the serial cable wiring correct?
If using CBX, be sure the RS422 termination switch is OFF.
Are the host serial port settings the same as the reader serial
port settings?
In DL.CODE Device menu > Settings > Settings > LED Configura-
tion, the COM LED Function can be configured to indicate Main
Serial Port TX or Main Serial Port RX.
Serial Communica-
tion:
data transferred to
the host are incorrect,
corrupted or incom
-
plete.
Are the host serial port settings the same as the reader serial
port settings?
In the DL.CODE Data Formatting step check the settings of
Header and Terminator String parameters.
In the DL.CODE Data Formatting step, check the various Mes-
sage Field parameter settings.
Troubleshooting Guide
Problem Suggestion
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