Why is my Datalogic Matrix 210N Card Reader not transmitting data to the host?
Ensure the serial cable is correctly wired. If you're using a CBX, verify that the RS422 termination switch is OFF. Confirm that the host serial port settings match the reader's. You can also configure the COM LED Function in DL.CODE under Device menu > Settings > Settings > LED Configuration to indicate Main Serial Port TX or Main Serial Port RX.
What to do if Datalogic Card Reader transmits incorrect data to the host?
Check if the host serial port settings are the same as the reader serial port settings. In the DL.CODE?Data Formatting step, review the settings of the Header and Terminator String parameters, and also check the various Message Field parameter settings.
What to do if my Datalogic Matrix 210N always transmits the No Read Message?
Run the Rapid Configuration procedure. Position the reader as described in par. 3.3 and through DL.CODE: Tune the Acquisition Delay on Trigger, if the moving code is out of the reader field of view; Set the Continuous Operating Mode if no external trigger source is available; Fine tune the Image Setup to improve the code image quality; Check the code parameter settings in the Code Setup step: 2D Codes, 1D Codes, and Postal Codes; View the full resolution code image to check the printing or marking quality.
Why is the TRIGGER LED not blinking in One Shot or Phase Mode on my Datalogic Matrix 210N Card Reader?
Check if you are referring to the 25-pin connector or to the CBX spring clamp connectors. Is the sensor connected to the Input 1 or Input 2? Is power supplied to the photo sensor? For NPN configuration, is power supplied to one of the two I1 or I2 signals (A or B)? For PNP configuration, is one of the two I1 or I2 signals grounded (A or B)? Are the photo sensor LEDS (if any) working correctly? Is the sensor/reflector system aligned (if present)? On the Reading Phase step check the Input 1 or Input 2 Debounce Filter parameter setting. On the Reading Phase step check the settings for Acquisition Trigger, Reading Phase-ON, and Reading Phase-OFF parameters.
Why is the TRIGGER LED not blinking in One Shot or Phase Mode using serial trigger source on my Datalogic Card Reader?
Check the settings for Acquisition Trigger, Reading Phase-ON, and Reading Phase-OFF parameters on the Reading Phase step. Ensure the COM port parameters (Baud Rate, Parity, Data Bits, Stop Bits) are correctly assigned. On the Reading Phase step, verify the settings of Acquisition Trigger String, Reading Phase-ON String, and Reading Phase-OFF String parameters. Also, confirm that the serial trigger source is correctly connected.
What to do if the image is not clear on my Datalogic Matrix 210N Card Reader?
Verify the Focus procedure.
What to do if the image is focused but not decoded on my Datalogic Matrix 210N?
Verify the Image Auto-Setup procedure.
What to do if I cannot access environment parameters in DL.CODE for my Datalogic Matrix 210N?
Ensure you are using the Installer - Expert User level. If not, change it in the Options>Change User menu.
Why is the POWER LED not lit on my Datalogic Matrix 210N?
Is power connected? If using a power adapter (like PG6000), is it connected to wall outlet? If using rail power, does rail have power? If using CBX, does it have power (check switch and LED)? Check if you are referring to the 25-pin connector or to the CBX spring clamp connectors. Measure Voltage either at pin 13 and pin 25 (for 25-pin connector) or at spring clamp Vdc and GND (for CBX).
Why is the TRIGGER LED correctly blinking but no image is displayed in DL.CODE window for Datalogic Card Reader in Phase Mode?
Is the Phase frequency lower than the maximum frame rate?
General| Storage temperature (T-T) | -20 - 70 °C |
|---|---|
| Operating temperature (T-T) | 0 - 50 °C |
| Input voltage | 10 - 30 V |
| Power source type | DC |
| Power consumption (typical) | 4.5 W |
| Certification | AIM DPM, ISO/IEC 15416 |
| Product color | Blue |
| Housing material | Aluminium, Plastic |
| International Protection (IP) code | IP65 |
| Type | Barcode module bar barcode readers |
| Sensor type | CMOS |
| Scanner type | 1D/2D |
| Maximum scan area | 80 x 50 mm |
| Linear (1D) barcodes supported | - |
| Optical sensor resolution (W x H) | 780 x 480 pixels |
| 2D (matrix & stacked) barcodes supported | Aztec Code, Data Matrix, MaxiCode, Micro QR Code, QR Code |
| Ethernet LAN | Yes |
| PC connection | RJ-45 |
| Connectivity technology | Wired |
Weight and Dimensions| Depth | 25 mm |
|---|---|
| Width | 50 mm |
| Height | 45 mm |
| Weight | 204 g |
Describes typographic and formatting conventions used in the manual.
Lists other Datalogic documents for further details.
Explains how to access online support and resources.
Lists patents covering the product.
Details Electromagnetic Compatibility requirements for the reader.
Information on power requirements and safety guidelines.
States compliance with applicable European directives.
Details compliance with Federal Communications Commission rules.
Describes methods for connecting the reader via Ethernet, USB, or Serial.
Explains how to mount and position the reader for optimal reading.
Guides X-PRESS configuration for readers with liquid lens technology.
Guides X-PRESS configuration for readers with fixed focus optics.
Provides instructions for installing the DL.CODE software.
Details how to discover devices connected via Ethernet.
Details how to discover devices connected via USB.
Details how to discover devices connected via Serial port.
Guides the process of configuring the reader's settings.
Guides how to enter and use the reader's test mode for performance checks.
Describes partial configuration of the reader via a host computer.
Describes the features and benefits of the Matrix 210N reader.
Explains the function of the reader's LEDs and keypad.
Describes the high-speed ID-NET communication interface.
Details the reader's intuitive HMI interface and functions.
Explains how to interpret the reader's model numbers and characteristics.
Lists available accessories that can be used with the reader.
Shows practical use cases and applications of the reader.
Discusses external lighting options and their connection.
Lists all items included in the product package.
Provides the physical dimensions of the reader models.
Explains how to mount and position the reader using brackets.
Explains power supply connections and requirements for the reader.
Describes the main serial interface connections and parameters.
Details the ID-NET interface, cables, and termination requirements.
Describes the auxiliary RS232 interface connections.
Explains the reader's input connections and their functions.
Explains the reader's output connections and their functions.
Details how to connect and control external lighting systems.
Describes the onboard Ethernet interface and protocols.
Details RS232 PC host interface pinouts and test cable creation.
Illustrates typical reader connection setups via Ethernet.
Illustrates typical reader connection setups via Serial interface.
Illustrates typical reader connection setups via Fieldbus.
Describes pass-through layout configurations for multi-device networks.
Details ID-NET Multidata network layouts.
Details ID-NET Synchronized network layouts.
Illustrates typical reader connection setups via USB.
Details reading features for fixed focus models.
Explains how to calculate the reader's Field of View.
Provides diagrams for typical Field of View performance.
Explains how to calculate the maximum line speed.
Lists system requirements for the DL.CODE software.
Guides the reader configuration process using DL.CODE.
Configures pass-through settings for multi-device setups.
Guides setting up ID-NET Master/Slave networks.
Configures Multidata ID-NET networks.
Configures Synchronized ID-NET networks.
Guides verification of synchronized network setup.
Explains backup and restore procedures using DL.CODE.
Explains how to interpret diagnostic alarms from the ID-NET network.
Details how to view reading performance statistics.
Configures and interprets messages from the BM150 display module.
Offers general advice for troubleshooting common issues.
Explains the 25-pin D-sub connector pinout for connections.
Details the M12 Ethernet connector pinout and specifications.
Explains ID-NET network termination requirements.
Explains the reader's input connections on the 25-pin connector.
Explains the reader's output connections on the 25-pin connector.
Shows how to build a simple interface test cable.
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