Enhanced Preboot System Assessment
If you experience an issue with the system, run the system diagnostics before contacting Dell for technical assistance. The
purpose of running system diagnostics is to test the system hardware without requiring more equipment or risking data loss.
If you are unable to fix the issue yourself, service and support personnel can use the diagnostics results to help you solve the
issue.
Dell Embedded system diagnostics
NOTE: The Dell Embedded System Diagnostics is also known as Enhanced Preboot System Assessment (ePSA) diagnostics.
The embedded system diagnostics provides a set of options for particular device groups or devices that allow you to:
● Run tests automatically or in an interactive mode.
● Repeat tests
●
Display or save test results.
● Introduce more test options for extra information about the failed devices, run a thorough test.
● View status messages that inform you if tests are completed successfully.
● View error messages that inform you of issues encountered during testing.
Running the Embedded system diagnostics from Boot
Manager
To run the embedded system diagnostics from Boot Manager:
1. As the system boots, press F11.
2. Using the arrow keys select System Utilities → Launch Diagnostics.
3. Wait while the Quick Tests automatically run.
4. Once the tests have been completed, you can view the results and additional information on the Results tab, the System
Health tab, the Configuration tab, and the Event Log tab.
5. Close the Embedded System Diagnostics utility.
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