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Authorization – Less Than 100%
If authorization fails for a blade, a second color representing the failed blade(s) displays on the donut
(See Figure 13.).
Figure 13. Authorization - Less than 100%
If this happens, check for appropriate signal levels and signal quality at the inputs to SMARTBOX. Validate that
each satellite receiver blade has tuner lock as referenced in Chapter 4 UPDATE SOFTWARE. If all specifications
for signal level and quality are met, contact DISH Support to assist you.
To begin configuring your system while the authorizations get corrected, follow the steps below:
1. Click the part of the donut representing the correctly authorized components.
2. Click Apply to confirm the configuration to be used by your SMARTBOX. A color bar matching the authorized
part of the donut appears in the Current field to the right of the donut.
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