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Dover HEIL DuraPack 5000 - Heil Environmental Warranty Statement

Dover HEIL DuraPack 5000
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SF0451A Revised 2/2009
HEIL ENVIRONMENTAL WARRANTY STATEMENT
The Heil Co. d/b/a Heil Environmental ("Heil") warrants its solid waste collection
equipment to be free from defects in material and workmanship under normal
single-shift use for a period of six (6) months or 1250 hours of operation (whichever
comes first) from the date of equipment In-Service or during the period of coverage
offered by an extended warranty program, when operated in accordance with its
Operator’s Manual and proper service and maintenance as described in Heil
Service Bulletins and Parts & Service Manuals are performed. The standard or
extended equipment warranty is not transferable except for sales demonstration
units.
This warranty is expressly limited to the repair or replacement of any component or
part thereof, of any such refuse or recycling collection body manufactured by Heil
that is proven to Heil's satisfaction to have been defective in material or
workmanship. Such components or parts shall be repaired or replaced at Heil's
option without cost to the standard purchaser for parts and labor provided such unit
is returned to an authorized Heil Dealer for replacement or repair. The repair or
replacement must be made during the standard or extended warranty coverage
period.
Before any warranty can be allowed on new equipment, a validated warranty
registration form must be on file with Heil's Customer Service Department within
sixty (60) days of the equipments In-Service date. Wear items are excluded from
warranty coverage.
All OEM service parts sold by Heil have a six (6) month warranty from the date of
purchase. Aftermarket parts purchased from Heil are supported by a 90-day
warranty. The parts warranty covers parts only, providing that factory inspection
reveals a defect in material or workmanship. Labor, troubleshooting, equipment
downtime, etc. is not covered under the parts warranty policy.
HEIL MAKES NO OTHER WARRANTY, EXPRESSED OR IMPLIED, AND
MAKES NO WARRANTY OF MERCHANTABILITY OR OF FITNESS FOR
ANY PARTICULAR PURPOSE. HEIL DOES NOT ASSUME ANY
LIABILITY OR ACCEPT CLAIMS FOR LOSS OF PROFITS, PRODUCT
DOWN TIME OR ANY OTHER DIRECT, INCIDENTAL OR INDIRECT
CONSEQUENTIAL LOSSES, COSTS, DAMAGES OR DELAYS.
Any improper use, operation beyond rated equipment or component
capacity, substitution of parts that are not Heil-approved, or any alteration
or repair by others in such a manner as in Heils sole judgment affect the
product operation or integrity shall void the warranty.
Other than the extension of the standard warranty period purchased under a
supplemental Heil Extended Warranty Program, no employee or representative is
authorized to modify this warranty in any way nor shall any other warranties be
granted. No dealer-supplied warranty program is endorsed or supported by Heil.
Heil retains the right to modify its factory warranty program prospectively at any time.

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