4 Eaton 9355 Parallel UPS (10/15 kVA) User's Guide 164201601—Rev E0
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If help is needed with any of the following:
• Scheduling initial startup
• Regional locations and telephone numbers
• A question about any of the information in this manual
• A question this manual does not answer
Please call the Customer Reliability Center at:
United States:
1-800-843-9433
Canada:
1-800-461-9166 ext 260
All other countries: Call your local service representative
Please have the following information ready when you call for service:
• Model number
• Serial number
• Firmware version number
• Date of failure or problem
• Symptoms of failure or problem
• Customer return address and contact information
Please use the following e-mail address for manual comments, suggestions, or to report an error in this
manual:
E-ESSDocumentation@eaton.com
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Please visit www.eaton.com/pq/register to register your new Eaton UPS / Eaton UPS Accessory.
Model Number:
Serial Number:
Introduction
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