Eaton SC200 - Page 109

Maintenance
Copyright © 2007-2011 Eaton Corporation. All Rights Reserved.
IPN 997-00012-50H November 2011
101
Problem
Possible Cause
Required Action
Battery test will not run. The
cause indicated in
DCTools/Web is "Alarms
Active" but there are no
active alarms.
Battery test will not run if a
relevant alarm is active or
pending even if the alarm is
disabled. Examples of relevant
alarms are: Battery Fuse Fail,
Rectifier No Load and System
Overload.
Clear the cause of the alarm.
Battery test will not run if the
System Overload alarm is set to
"Redundancy" and only one
rectifier is installed.
Set the System Overload alarm to "Total
Capacity" or install another rectifier.
SC200 or DCTools/Web
displays ??? or N/A
Failed, disconnected or
unconfigured sensor.
Replace, connect or configure sensor.
Faulty or disconnected voltage
feed module.
Replace or connect voltage feed module.
Incorrect I/O board mapping.
Check I/O board mapping. See details on
page 119.
DCTools connection
problem (Target Failed to
Respond error)
Connection problem
Refer to following communications
problems.
Modem/RS232
communications problem.
Incorrect, disconnected or faulty
cable.
Check an RS232 straight-thru cable is
plugged into XS1 and the modem.
Replace faulty cable.
Access to RS232 connector XS1
is restricted.
Use a DB9 ribbon cable extension (Farnell
part number 869-6411).
Incorrect communications
settings.
See PSTN Modem Communications on
page 90 or GSM Modem
Communications on page 92.
Incorrect modem setup string.
Refer to the AT command section in the
modem's manual.
Modem not powered or other
modem problem.
Refer to the modem's manual.
Incompatible modem.
Contact your Eaton dc product supplier
or Eaton for advice. See Worldwide
Support on page 125.
Password required to change
settings.
See Write Access Password on page 95.
Serial communications are
disabled
S3P Access is disabled.
Set S3P Access to Enabled. See details in
the System Controller Operation
Handbook.