SC200 Handbook
Copyright © 2007-2011 Eaton Corporation. All Rights Reserved.
IPN 997-00012-50H November 2011
Ethernet communications
problem
Incorrect, disconnected or faulty
cable.
Check a network patch cable is connected
from XS31 to a live network outlet.
Replace faulty cable.
Ethernet link is not active.
On the Ethernet connector (XS31) check:
Yellow LED is continuously lit to show
link is active.
Green LED flashes to show traffic is
reaching the SC200.
See the diagrams on page 2 for position
of the Ethernet connector.
Incorrect communications
settings.
See Ethernet Communications on page
82.
SC200 serial communications
are disabled.
Check S3P Access is enabled. See details
on page 95.
Password required to change
settings (using DCTools or
PowerManagerII).
See Write Access Password on page 95.
Web communications
problem
Ethernet communications
problem.
Cannot connect to web server.
Check IP address and other settings in
SC200 are correct. Check correct IP
address is used in web browser address
bar. See Ethernet Communications on
page 82.
Check HTTP Access or HTTPS Access is
enabled. See Web Access Security on
page 96.
Cannot log on to web server.
Incorrect Logon ID or Password, or no
active users setup.
Use DCTools to set up an active user. See
Web Access Security on page 96.
Web communications lost
(Comms Lost error message).
Check that the SC200 is operating.
Check the Ethernet communications
connections. See previous entry.
Check web browser type and version. See
Compatible Software on page 4.
Lost Logon ID and/or
Password.
Use DCTools to set up a new Logon ID
and/or Password. See Web Access
Security on page 96.
Default User log on is not
available.
Default User is not setup or not active.
Use DCTools to set up a Default User. See
Web Access Security on page 96.
A user cannot change settings,
Backup or Restore, Execute
Commands, Upgrade
Firmware, or Edit User List.
Check the user's access levels. See Web
Access Security on page 96.
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