Electrolux EWX13611 - Alarm Summary Table and Fault Diagnosis

19 ALARM SUMMARY TABLE - EWM09311 / EWM09312 / EWX13611 / EWX14931
Remark: Some of the alarms are valid only for EWM09311 / EWM09312 / EWX13611 or EWX14931
Alarm
Code
Alarm Description Fault Condition Possible Fault Machine Action/Status Reset Key
E00
------------------------------
E11
Difficulties in water fill for
washing
Water load timeout expired
(load timeout for water
loads at level)
Tap closed or water flow too low
Wrong drain pipe position
Water inlet valve defective
Air trap system leaking
Pressure switch defective
Wiring or main board defective
Cycle Paused with door
locked
START
RESET
E12
Water load problems during
drying cycle
Water load timeout expired
during fabric detach phase
(5 minutes - closed tap
test)
Water tap closed or water flow too low
Wrong drain pipe position
Water inlet valve defective
Air trap system leaking
Pressure switch defective
Wiring or main board defective
Cycle Paused with door
locked
START
RESET
E13 Water leakage
Global water load timeout
expired
(maximum water quantity
reached)
Wrong drain pipe position
Water flow too low
Water inlet valve defective
Air trap system leaking
Air trap systems clogged
Pressure switch defective
Cycle Paused with door
locked
START
RESET
E21
Difficulties in
draining for washing
Water drain timeout expired
(measured for each drain
phase
of a washing cycle)
Drain pipe blocked up
Blocked/dirty filter
Drain pump defective
Pressure switch defective
Wiring or main Board defective
Drain pump rotor locked
Cycle Paused
(after 2 attempts)
START
ON/OFF
RESET
E22
Water drain problems during
drying cycle
Virtual anti-boiler pressure
switch ON
during a drying cycle
Drain pipe blocked up
Blocked/dirty filter
Drain pump defective
Pressure switch defective
Wiring or main Board defective
Cycle Paused
START
RESET
E23 Drain pump triac failure
Incongruence between
drain pump triac sensing
and triac status
Drain pump defective
Wiring or main board defective
Safety Drain cycle.
Cycle stops with door
unlocked
RESET
E24
Drain pump triac sensing
failure
Wrong input signal to
microprocessor
Main board defective
Safety Drain cycle.
Cycle stops with door
unlocked
RESET
E25 Aqua control sensing failure
Wrong input signal to
microprocessor
Main board defective
Safety Drain cycle.
Cycle stops with door
unlocked
RESET
Technical Support - DMM 65/124 599 75 58-67 Rev. 04