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Troubleshooting
Cause What to do
Your paper may be too dry. Select Thick (Back) as the Paper Type
setting in the printer driver.
Donotstorepaperinanexcessivelydry
environment.
Half-tone images print unevenly
Cause What to do
Your paper may be moist or
damp.
Do not store paper in a humid or damp
environment. Be sure to use paper that
is newly unwrapped.
There may be no toner left in
the toner cartridge.
If the message appears on the LCD
panel or in the EPSON Status Monitor 3
window, it indicates that the amount of
tonerislow.See“Toner cartridges” on
page 251 for information on replacing
the toner cartridges.
There may be a problem with
the photoconductor unit.
Replace the photoconductor unit. See
“Photoconductor unit” on page 256.
Toner smudges
Cause What to do
Your paper may be moist or
damp.
Do not store your paper in a humid or
damp environment.
You may not be using the
correct type of paper for your
printer.
EPSON special paper or smooth,
high-quality copier paper is
recommended for best results. See
“Available Paper” on page 17 for
information on choosing paper.
There may be a problem with
the photoconductor unit.
Replace the photoconductor unit. See
“Photoconductor unit” on page 256.