144
Solving Projector or Remote Control Operation Problems
projector's Settings menu is turned on if available.
Check the solutions in these sections if you have problems operating the
gg Related Links
projector or remote control.
• "Projector Setup Settings - ECO Menu" p.115
• "Projector Indicators Status" p.135
gg Related Links
• "Projector Feature Settings - Settings Menu" p.105
• "Solutions to Projector Power or Shut-Off Problems" p.144
• "Unlocking the Projector's Buttons" p.79
• "Solutions to Problems with the Remote Control" p.144
• "Solutions to Password Problems" p.145
Solutions to Problems with the Remote Control
Solutions to Projector Power or Shut-Off Problems
If the projector does not respond to remote control commands, try the
following solutions:
If the projector does not turn on when you press the power button or it turns
• Check that the remote control batteries are installed correctly and have
off unexpectedly, try the following solutions:
power. If necessary, replace the batteries.
• Make sure the power cord is securely connected to the projector and to a
• Make sure you are operating the remote control within the reception angle
working electrical outlet.
and range of the projector.
• The projector's buttons may be locked for security. Unlock the buttons in
• Make sure the projector is not warming up or shutting down.
the Control Panel Lock setting in the projector's Settings menu or use the
• Check to see if a button on the remote control is stuck down, causing it to
remote control to turn on the projector.
enter sleep mode. Release the button to wake the remote control up.
s Settings > Lock Setting > Control Panel Lock
• Strong fluorescent lighting, direct sunlight, or infrared device signals may be
• The power cord may be defective. Disconnect the cord and contact Epson
interfering with the projector's remote receivers. Dim the lights or move the
for help.
projector away from the sun or interfering equipment.
• If the projector's lamp turns off unexpectedly, it may have entered sleep
• Make sure at least one of the remote receivers are available in the Remote
mode after a period of inactivity. Perform any operation to wake the
Receiver setting in the projector's Settings menu.
projector. To turn off sleep mode, select Off as the Sleep Mode setting in
the projector's ECO menu.
• If the Remote Receiver setting is disabled, hold down the [Menu] button on
the remote control for at least 15 seconds to reset the setting to its default.
• If the projector's lamp turns off unexpectedly, the A/V mute timer may be
enabled. To turn off the A/V mute timer, select Off as the A/V Mute Timer
• If you assigned an ID number to the projector to operate multiple projectors
setting in the projector's ECO menu.
from the remote control, you may need to check or change the ID setting.
• If the projector's lamp turns off unexpectedly, the lens cover timer may be
• If you lose the remote control, you can order another one from Epson.
enabled. To turn off the lens cover timer, select Off as the Lens Cover
gg Related Links
Timer setting in the projector's ECO menu.
• "Remote Control Operation" p.30
• If the projector's lamp turns off, the Status indicator is flashing, and the
• "Projector Feature Settings - Settings Menu" p.105
Temp indicator is lit, the projector has overheated and turned off.
• "Selecting the Projector You want to Operate" p.73
• If the power button on the remote control does not turn on the projector,
• "Replacing the Remote Control Batteries" p.132
check its batteries and make sure the Remote Receiver setting in the
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