264 Troubleshooting
Printout Problems
The font will not print
Printout is garbled
Cause What to do
You may use the printer fonts
substituted for specified
TrueType fonts.
In the printer driver, choose the Print
TrueType fonts as bitmap button in the
Extended Settings dialog box.
The selected font is not
supported by your printer.
Make sure that you have installed the
correct font. See “Available Fonts” on
page 377 for more information.
Cause What to do
The interface cable may not be
plugged in securely.
Make sure that both ends of the
interface cable are plugged in securely.
You may not be using the
correct interface cable.
If you are using the parallel interface,
make sure that the cable is a
double-shielded, twisted-pair interface
cable no more than six feet in length.
If you are using the USB interface, use a
Revision 1.1 or 2.0 cable.
The emulation setting for the
port may not be correct.
Specify the emulation mode by using
the printer’s control panel menus. See
“Emulation Menu” on page 349.
Note:
If a status sheet does not print correctly, your printer may be damaged. Contact
your dealer or a qualified service representative.
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