310 Troubleshooting
Epson Faxback Service
Epson Faxback service will fax you the latest specifications for
most Epson products offered in Australia. Phone (02) 9903 9075
and the system will guide you through a number of choices before
faxing the information to your fax machine.
Epson Helpdesk
Epson Helpdesk is provided as a final backup to make sure our
clients have access to advise. Operators on the Helpdesk can aid
you in installing, configuring and operating your Epson product.
Our Pre-sales Helpdesk staff can provide literature on new Epson
products and advise where the nearest dealer or service agent is
located. Many types of queries are answered here.
The Helpdesk numbers are:
We encourage you to have all the relevant information on hand
when you ring. The more information you prepare, the faster we
can help solve the problem. This information includes your Epson
product documentation, type of computer, operating system,
application programs, and any information you feel is required.
For users in Singapore
Sources of information, support, and services available from
Epson Singapore are:
World Wide Web (http://www.epson.com.sg)
Information on product specifications, drivers for download,
Frequently Asked Questions (FAQ), Sales Enquiries, and
Technical Support via e-mail are available.
Phone: 1300 361 054
Fax: (02) 9903 9189
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