Troubleshooting 285
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An installed option cannot be used
Correcting USB Problems
If you are having difficulty using printer with a USB connection,
see if your problem is listed below, and take any recommended
actions.
USB connections
USB cables or connections can sometimes be the source of USB
problems. Try one or both of these solution:
❏ For best results, you should connect the printer directly to the
computer’s USB port. If you must use multiple USB hubs, we
recommended that you connect the printer to the first-tier
hub.
Windows operating system
Your computer must be a model pre-installed with Windows Me,
98, XP, or 2000, a model that was pre-installed with Windows 98
and upgraded to Windows Me, or a model that was pre-installed
with Windows Me, 98, or 2000 and upgraded to Windows XP.
You may not be able to install or run the USB printer driver on a
computer that does not meet these specifications or that is not
equipped with a built-in USB port.
Cause What to do
The installed option is not
defined in the printer driver.
See “Making the Optional Settings” on
page 58.
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