308 Troubleshooting
Customer support will be able to help you much more quickly if
you give them the following information:
❏ Product serial number
(The serial number label is usually on the back of the product.)
❏ Product model
❏ Product software version
(Click About, Version Info, or similar button in the product
software.)
❏ Brand and model of your computer
❏ Your computer operating system name and version
❏ Names and versions of the software applications you
normally use with your product
For users in Latin America
Electronic support services are available 24 hours a day at the
following web sites:
To speak with a customer support representative, call one of the
numbers below:
Service Access
World Wide Web From the Internet, you can reach Epson’s Latin
American web site at
http://www.latin.epson.com
In Brazil, you can reach Epson at
http://www.epson.com.br
Country Telephone number
Argentina (54 11) 4346-0300
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