SC-S30600 Series Revision B
TROUBLE SHOOTING Other Troubles 57
Confidential
2.6 Other Troubles
Table 2-4. Other Troubles
Symptom Cause Check Item Remedy
The printer is not powered.
The power cable is unplugged Is the power plug connected properly? Connect it properly.
The power voltage is unstable.
Is the electrical outlet overloaded sharing with any other
electric equipment?
Use one electrical outlet for the printer only if
possible.
Connection failure of the Power Supply
Board
Is there any problems in the connection between the Power
Supply Board (CN51) and the Main Board (CN700)?
Correct the problem.
Connection failure of the Control Panel
Board
Is there any problems in the connection between the
Control Panel Board (CN1) and the Main Board (CN13)?
Correct the problem.
If any of the remedies above does not help, replace the following parts one by one.
AC inlet
Power Supply Board (Page 109)
Cannot access to a network.
A wrong type of network cable is used. Is a crossing cable used as the network cable? Replace the cable with a straight cable.
Network cable failure
Is there any abnormalities observed on the cable?
Are the connectors firmly inserted?
Is the cable breaking?
Is the cable being bent or is there anything placed on the
cable?
Correct the problem.
LAN connector failure Is the connector deformed or damaged? Replace the Main-B Board. (Page 108)
The MAC address is invalid.
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Rewrite the address with a correct one. (Page 265)
Connection failure of the Main-B Board
Is there any problems in the connection between the Main-
B Board (CN700/CN701) and the Main Board (CN15/
CN5)?
Correct the problem.
If any of the remedies above does not help, replace the Main-B Board. (Page 108)
The printer makes a strange noise when the
CR is moving.
The tension of the CR Timing Belt is
not proper.
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Correct the tension of the CR Timing Belt. (Page
233)
Lubrication of the CR Unit and CR
shaft is insufficient.
Does the CR Unit move smoothly? Check it by pulling the
CR Timing Belt.
If the unit does not move smoothly, lubricate it.
CR Scale or CR Encoder failure
1. Is the CR Scale damaged or contaminated?
2. Is the CR Scale attached properly?
3. Is the CR Encoder installed correctly?
1. Clean the CR Scale.
2. Reinstall the CR Scale and CR Encoder.
3. Replace the CR Scale (Page 130) and CR
Encoder (Page 137).
Unexpected tension was applied to the
tubes.
Is the resin film on the CR FFC attached properly? Attach the resin film properly.
If any of the remedies above does not help, replace the CR Motor. (Page 134)