Fatal Errors .....................................................................................................85
Errors That Require a Service Technician.................................................... 87
Maintenance Call 0100 ..................................................................................87
Service Call 00000100 ...................................................................................87
Service Call 00000101 ...................................................................................87
Service Call 00010000 ...................................................................................87
Service Call 00010001 ...................................................................................88
Service Call 00010002 ...................................................................................88
Service Call 00010003 ...................................................................................88
Service Call 00010004 ...................................................................................89
Service Call 00010005 ...................................................................................89
Service Call 00010006 ...................................................................................89
Service Call 00010007 ...................................................................................89
Service Call 00010008 ...................................................................................89
Service Call 00010009 ...................................................................................90
Service Call 0001000A ..................................................................................90
Service Call 0001000C ..................................................................................90
Service Call 0001000D
Service Call 0001000E ..................................................................................91
Service Call 0001000F ...................................................................................91
Service Call 00010010 ...................................................................................91
Service Call 00020000 (NVRAM error)
Service Call 00020001 (Internal RAM error)
Service Call 00020002 (SRAM error)
Service Call 00020003 (DRAM error) ..........................................................91
Service Call 10000004
(CPU Vector 4 / General improper command issued)
Service Call 10000006
(CPU Vector 6 / Slot improper command)
Service Call 10000009
(CPU Vector 9 / CPU address error)
Service Call 1000000A
(CPU Vector 10 / DMAC/DTC address error)
Service Call 1000000B
(CPU Vector 11 / WD timer out error)
Service Call 10000 **................................................ (CPU Vector 32 ~ 63) 91
Troubleshooting Based on Your Printout...................................................... 92
Dot Missing ....................................................................................................92
Uneven Printing/Poor Resolution ..................................................................93
Smudged or Marred Printout (Front) .............................................................93
Smudged or Marred Printout (Reverse side) .................................................94
White or Black Banding ................................................................................94
Disassembly & Assembly
Summary ...................................................................................................... 96
Warnings................................................................................................. 96
Tools ....................................................................................................... 98
Screw List................................................................................................ 99
Disassembly Flow ...................................................................................... 100
Removing the Housing.......................................................................... 101
Circuit Board Removal .......................................................................... 110
Removing the Cooling Fan .........................................................................111
Disconnect the AC inlet ...............................................................................111
Changing the C299MAIN Board DIP-SW Settings ....................................113
Printer Mechanism Disassembly........................................................... 114
Conversion Kit Assembly Procedure..................................................... 145
Preparation before assembly ........................................................................147
Ink Discharge Procedure ..............................................................................147
Conversion Kit Parts Replacement Procedure .............................................148
Affixing Labels ............................................................................................161
Pigment Ink Initial chARGE ........................................................................162
Uploading Pigment Ink Firmware ...............................................................162
Required Adjustment Items .........................................................................163
Bi-D Adjustment (Round Trip Alignment) .................................................164
Head Gap Adjustment (Alignment Between Heads) ...................................166
Final Check ..................................................................................................168
Adjustment
Adjustment Outline ..................................................................................... 170
Cautions ................................................................................................ 170
Adjustment Tools .................................................................................. 170
Adjustment Items .................................................................................. 172
Adjustment Steps ....................................................................................... 174
Parameter Backup ................................................................................ 174
Requirements for parameter Backup ...........................................................174
Backing up parameters From Main Board to PC card .................................175
Downloading Parameters From PC Card to new Board ..............................175
Backup/Download Error Recovery ..............................................................176