EPSON Stylus Pro 7500 Revision A
Troubleshooting Troubleshooting Based on Error Display 85
FATAL ERRORS
Fatal error messages appear on the LCD panel to warn users that an unrecoverable error has
occurred. However, in some cases the printer may recover if turned off and back on.
Table 3-20. REMOVE PAPER
Item Description
LCD message REMOVE PAPER
LED indicator
status
Paper Check LED is on.
Details
Paper is too thick to allow for head cleaning.
The currently loaded paper is too thick to allow for timed cleaning.
Recovery
Move the Paper Set Lever to the release position, remove the paper, and
return the Lever to the set position. Cleaning starts and “Please Wait”
appears on the LCD panel. When “No Paper Loaded/Load Paper” appears,
reload the thick paper to begin printing.
Table 3-21. ANABLE TO PRINT
Item Description
LCD message ANABLE TO PRINT
LED indicator
status
Same as before this error arose.
Details
Cannot perform test print.
Due to one or more of the following reasons the printer cannot print a nozzle
check pattern, status sheet, PG adjustment pattern, or paper thickness
pattern:
1) No paper loaded
2) Ink cartridge missing
3) Paper recognition error
This error appears on the LCD panel for about three seconds, and then the
display returns to its previous state.
Recovery
Exit SelecType mode and clear the error that appears on the LCD panel.
Then return to SelecType mode and print.
Table 3-22. Fatal Error
Item Description
LCD message
SERVICE REQ. nnnnnnnn
(“nnnnnnnn” indicates the type of fatal error.)
LED indicator
status
All LED indicators flash.
Details
A fatal error occurs for one of the following reasons.
1) A problem occurred that the user cannot solve by himself.
2) A maintenance part has exceeded its useful life and if not replaced may
cause damage to the printer or printer parts.
3) An illegal function was attempted or illegal command received and the
operation is impossible.
Recovery
Turn off the printer and turn it back on. If the error does not recur, continue
normal operation.
If the same fatal error occurs when you turn the printer back on, see the
following table and perform the necessary service.
Type of Fatal
Error
See the following table.
Table 3-23. Fatal Error Code List
Code Description
Refer to
page
00000100
The waste ink receptacle is at the end of its service life. *1
(It is necessary to replace the specified part and clear the
counter.)
87
00000101
IThe ink supply tube is worn.
(This is equivalent to using the product longer than the
product’s specified service life, so the ink supply tube is
considered to be damaged by wear and an error message is
displayed.)
87
00010000 PF motor/ encoder check error (out of step error)
87
00010001 PF motor/motor out of step
88
00010002 PF motor/overcurrent
88
00010003 PF motor/ in position time-out error
88
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