Product Description
Features ....................................................................................................... 11
Consumable Products & Options ............................................................ 12
Print Specifications....................................................................................... 13
Printing Specifications ...................................................................................13
Character Specifications ................................................................................13
Paper Feeding .................................................................................................13
PAPER SPECIFICATION .............................................................................14
Ink (Dye Ink Cartridge) .................................................................................18
Electrical Specifications .................................................................................18
Conformity/Safety Approvals ........................................................................19
Reliability .......................................................................................................19
Environmental Conditions .............................................................................20
Controller Specifications ...............................................................................21
Cutting Specifications ....................................................................................21
External Dimensions / Installation Environment / Weight ............................22
Interfaces...................................................................................................... 23
Parallel Interface ..................................................................................... 23
Compatibility mode .......................................................................................23
Nibble Mode ..................................................................................................26
ECP Mode ......................................................................................................27
USB Interface.......................................................................................... 29
TYPE-B Optional Type B Interface.......................................................... 30
Supplementary Items .............................................................................. 31
Receiving Buffer Operation ...........................................................................31
Interface Selection .........................................................................................31
Initialization ...................................................................................................31
Control Panel................................................................................................ 33
Buttons ...........................................................................................................33
LED Indicators ...............................................................................................34
Panel Display................................................................................................ 36
Panel Setting Menu ...................................................................................... 37
Printer Setting Menus.............................................................................. 38
Test Print Menu....................................................................................... 40
Printer Status Menu................................................................................. 41
User Paper Setting Menu........................................................................ 44
Cutter Replacement Menu ...................................................................... 46
Gap Adjustment Menu............................................................................. 47
Maintenace Mode.................................................................................... 48
HEX Dump ....................................................................................................49
Panel Display Language Selection ................................................................49
M/W Mode Setting ........................................................................................49
Maintenance Mode 2............................................................................... 50
Ink Cartridge Size Select.............................................................................. 53
Inter-User Transport Mode........................................................................... 53
Firmware Reload .......................................................................................... 54
Self-diagnostic Function Mode..................................................................... 54
Jumper Settings ........................................................................................... 55
Maintenance/ Service Calls.......................................................................... 55
Maintenance Call .................................................................................... 55
Service Call ............................................................................................. 56
Operating Principles
Component List & Illustrations...................................................................... 58
Print Mechanism Components ..................................................................... 59
Carriage (CR) Mechanism ..................................................................... 60
Carriage Moving Unit ....................................................................................61
Platen Gap Adjustment Unit ..........................................................................61
Paper Feed Assembly............................................................................. 65
Cleaning Mechanism............................................................................... 67
Ink Supply Mechanism ............................................................................ 69
Other ....................................................................................................... 70
Cover Sensor ..................................................................................................70
Circuit Board Placement ................................................................................71
Control Circuit (C299MAIN Board) Outline................................................... 72
Power Supply Board Summary .................................................................... 74
Troubleshooting
Outline.......................................................................................................... 76
Introduction ............................................................................................. 76
Troubleshooting Practice ........................................................................ 77
Troubleshooting Based on Error Display...................................................... 78
Warnings ........................................................................................................80
Errors .............................................................................................................80
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