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Chapter 4 Handling
4
Cleaning the Thermal Head
Epson recommends cleaning the thermal head periodically (generally every 3 months) to maintain
receipt print quality.
Turn off the product, open the roll paper cover, and clean the thermal elements of the thermal head
with a cotton swab moistened with an alcohol solvent (ethanol or isopropyl alcohol).
Depending on the roll paper
used, paper dust may stick to the platen roller and roll paper end
sensor. To remove the paper dust, clean the platen roller and roll paper end sensor with a cotton
swab moistened with water. Turn on the product power only after the water has completely dried.
Preparing for Transport
Follow the steps below to transport the product.
1
Turn off the product.
2
Remove the AC adapter.
3
Remove the roll paper.
4
Pack the product upright.
CAUTION
After printing, the thermal head can be very hot. Do not touch it and let it cool before you
clean it. Do not damage the thermal head by touching it with your fingers or any hard
object.
Thermal head
Platen roller
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