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S2 Error Codes
This gas fire has been designed to show error codes to help explain and identify any fault situation that
occurs. These codes will appear on the wireless remote control in the form of a large letter “E” with a
number beside it. Codes can normally be reset by turning the heater o then on again at the wall.
The following table shows what each code means and possible ways to rectify the situation. In the case
of persistent or repeated shutdown errors, action must be taken immediately to find and repair the
fault.
Error Code Suggested action
Electronics Over
Temp
• Excess lint and dust build-up on the PCB / Controller.
• Possibly fascia panels installed incorrectly resulting in restricted air flow.
• Ensure correct gaps are present around glass.
• Room air fans may be slowed or stalled. Remove firebox, check that fans
are plugged in, cleaned, and free turning.
Note: This error has a permanent lock out and will require the unit to be reset
after the initial error (turning the power to the fire o “at the wall” then on
again after a few seconds).
Flame Failure or
Power Flue trip
The fire has tried to light three times and failed.
• Check gas supply and check other gas appliances to see if they are aect-
ed. If you have two separate LPG cylinders, switch over to the full bottle
or contact your gas supplier. You may need to retry igniting the fire a few
times after re-establishing gas supply.
• Check correct gas pressure to the appliance with all other appliances
running.
• Check the electrode placement in relation to the pilot flame. Ensure it is
well enveloped in flame as per the diagram in the installation instructions.
Ensure no small coals have dropped onto the ignition electrodes between
the burners.
• Ensure the electrode is not contacting any metalwork including the burn-
ers and has the correct air gap.
• Check that the electrical power cable between the appliance and the
power-flue wall terminal is connected and not damaged.
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