IPLEX TXII
If the product is found to be defective after checking it according to "Preparation and
inspection before operation " (page 16), do not use the product and send it to the store where
you purchased it, our branch office, or sales office for repair. Also, if you suspect something is
wrong, take action according to "How to recognize abnormalities and how to deal with them "
(page 43). If the product still does not return to normal, do not use the product and contact
the store where you purchased it, or our branch office or sales office.
5.1 How to recognize abnormalities and how to deal with
them
5.1.1 About error messages
Message Cause and remedy
<Not enough free space. > There is no free space in the save destination.
-> Delete unnecessary data to free up space.
<Folder not found. > Cannot access the destination folder.
A destination folder has not been set.
-> Set the destination folder.
<This image cannot be played. > This image was not recorded by this system.
-> Only images recorded with this device can be
displayed.
<Control unit is not connected. Connect
the control unit and start the application.
>
Control unit is not connected.
-> Check the connection of the control unit.
Put the tablet to sleep or hibernate.
-> Restart the software.
<The camera is being used by another
application. Start this application after
closing the other application. >
Another application is using the camera.
-> Start this application after exiting the
application using the camera.
In Windows settings, "Allow apps to access your
camera" and "Allow desktop apps to access your
camera" are turned off.
-> Turn on the setting
<There is no language data.
Obtain it from the website and set it up.>
There is no folder or file in the language data
confirmation at startup.
-> Save the TXII software and LANGUAGE folders
in the same location.
<The application cannot be started
multiple times. >
Application has already started.
-> Applications cannot be started multiple times.
5. Troubleshooting
43