8.1Thermalcameratroubleshooting
Problemswiththethermalcameraandtheirpossiblecausesandsolutionsare
describedhere.
ProblemPossiblecausesPossiblesolutions
CameraisinStandby
mode.
Thecamerawillnotdisplayvideoifit
isinStandbymode.Usethecamera
controls(eitherthethermalcamera
applicationorJCU)to“wake”the
camerafromstandby.
Problemwiththe
thermalcamera
networkconnections.
•Checkthermalcameranetwork
cables(RayNetorEthernet)are
soundandproperlyconnected.
Videonotdisplayed.
Problemwithpower
supplytothecamera
orJCU(ifusedas
theprimarycontroller)
•Checkthepowerconnectionstothe
cameraandJCU/PoEinjector(if
used).
•Ensurethatthepowerswitch/
breakerison.
•Checkthefuse/breakerstate.
Cannotcontrol
thermalcamerafrom
Raymarinedisplayor
keyboard.
Thermalcamera
applicationisnot
running.
Ensurethethermalcameraapplication
isrunningonthemultifunctiondisplay
(asopposedtothevideoapplication
whichdoesnothavecameracontrols).
Checkthatthecontrollerandthermal
cameraarecorrectlyconnectedtothe
network.(Note:Thismaybeadirect
connectionorviaaRaymarinenetwork
switch.)
CheckthestatusoftheRaymarine
networkswitch.
Networkproblem.
CheckthatSeaT alk
hs
/RayNetcables
arefreefromdamage.
Controlconict,e.g.
causedbymultiple
usersatdifferent
stations.
Ensurethatnoothercontrollersarein
useatthesametime.
Checkpower/networkcablingtothe
controllerandPoEinjector(PoEonly
usedwithoptionalJoystickControl
Unit).
Erraticor
unresponsivecontrols.
Problemwiththe
controller.
Checkothercontrollersifavailable.
Ifothercontrollersareoperatingthis
willeliminatethepossibilityofamore
fundamentalcamerafault.
Displaybrightnessis
settoolow.
Usethebrightnesscontrolsatthe
displaytoadjustaccordingly.
Imagetoodarkortoo
light.
TheSceneModeis
notappropriatefor
thecurrentconditions.
Aparticularenvironmentmaybenet
fromadifferentSceneModesetting.
Forexample,averycoldbackground
(suchasthesky)couldcausethe
cameratouseawidertemperature
rangethanappropriate.Usethe
SCENEbutton.
Imageisinverted
(upsidedown).
Camera“Balldown”
settingisincorrect.
EnsurethattheBalldownsettingis
setcorrectly.
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