EasyManua.ls Logo

FLOWBIRD CWT S5 - User Manual

Default Icon
82 pages
Print Icon
To Next Page IconTo Next Page
To Next Page IconTo Next Page
Loading...
CWT S5 Installation &
Maintenance Manual

Table of Contents

Question and Answer IconNeed help?

Do you have a question about the FLOWBIRD CWT S5 and is the answer not in the manual?

Summary

Approvals

PCI DSS Compliance

Security standard for payment account data developed by payment brands.

Product Certifications

Lists EN, FCC, ADA, DDA, CE standards relevant to the terminal.

Introduction

Manual Overview

Describes the installation and maintenance of the CWT S5 terminal.

Document Structure

Outlines the organization and sections of the manual.

References and Terminology

Lists external references and defines key terms used in the manual.

List of Major Changes

Safety Precautions

General Safety Warnings

Explains danger, warning, and caution labels for risk indication.

High Voltage Safety

Details risks and precautions for working with high-voltage components.

Battery Safety

Covers risks associated with batteries, including short-circuit and corrosion.

Product Description

CWT S5 System Overview

Introduces the CWT S5 terminal with its touch-enabled color display.

Terminal Interface

Component Identification

Identifies key components like display, indicators, card readers, and buttons.

Display Unit

Display Specifications

Details the 768x1024 pixels touch-enabled color display specifications.

Means of Payment

Payment Applications

Describes pre-payment and post-payment options supported by the terminal.

Payment Methods

Covers mobile, card, and coin payment methods.

Card Readers

Details EMV enabled Globalcom card readers and their capabilities.

Coin System Overview

Describes the coin unit, coin detection, validation, and escrow.

Bar Code Scanner

Scanner Functionality

Describes the scanner's ability to read 1D and 2D bar codes.

Print System

Printer Overview

Introduces the thermal printer module for generating tickets.

Flowbird Printer Details

Information on the maintenance-free Flowbird printer.

Printer Mounting and Paper Supply

How to mount/remove the printer and supply paper.

Pre-printing on Printer Media

Guidelines for pre-printing on tickets and receipts.

Data Communication

WebOffice Integration

Back-office service for terminal management and data analysis.

Transaction Processing

Handling and transfer of purchase data.

Mechanical Design

Terminal Dimensions

Details the various heights and dimensions of the terminal.

General Terminal Structure

Describes the terminal in two parts: cabinet and pedestal.

Product Label Information

Describes the details on the cabinet product label.

Inside the Cabinet

Lists components found inside the cabinet like main board and printer.

Inside the Pedestal

Coin Box Vault Security

Details the construction and security of the coin box vault.

Door Locks

Mechanical Locks

Describes the standard mechanical lock and key operation.

Electronic Locks

Details the optional electronic lock system and its access control.

Power Supply

Power Control

Battery voltage monitoring, error reporting, and sleep mode.

Solar Power Charging

How the solar panel charges the battery via the CPU board.

Mains Power Charging

Details the battery charger, its indicators, and power connections.

Administrative Tools

The Service Menu

Explains options for changing settings and updating software via the service menu.

CWT S5 Interconnections

CPU Board Overview

Details the CPU board components, processor, memory, and connectors.

Installation

Site Preparations

Requirements for terminal installation location to ensure proper operation.

Minimal Site Dimensions

Recommended distances for terminal placement and door opening.

Solar Power Positioning

Guidelines for optimal solar panel placement relative to the sun.

Placing on Existing Foundation

Attaching the pedestal to a concrete foundation using expansion bolts.

Installing the Terminal

Mounting the Pedestal

Steps for securing the terminal pedestal in its foundation.

Mounting the Cabinet

Steps for placing and securing the terminal cabinet on the pedestal.

Installing the Battery

Steps for placing and connecting the battery in the pedestal.

Connecting to Mains Power

Connecting the incoming power cable to the terminal's power block.

Installing a Modem

SIM Card Installation

Steps to open the SIM card holder and insert the SIM card.

Checking Modem Network Connection

Verifying the modem's connection to the network using LED indicators.

Loading Paper

Paper Roll Installation

Instructions for placing the paper roll in the printer holder.

Installing the Coin Box

Coin Box Installation Procedure

Steps to open the vault door and insert the coin box securely.

Program Loading

Software and Firmware Updates

Information on updating application software and firmware via WebOffice or service menu.

Daily Operation

Changing and Emptying Coin Box

Steps to remove, empty, and re-insert the coin box.

Paper Refill Procedure

Instructions for replacing the paper roll in the printer.

Maintenance

General Maintenance Considerations

Maintenance activities depend on installation area conditions.

Batteries

Battery Levels Monitoring

How CWT S5 measures and reports battery voltage to WebOffice.

CPU Board Backup Battery

Addresses malfunctions caused by CPU board backup batteries.

Lead-Acid Battery Handling

Procedures for handling and disposing of lead-acid batteries.

Lithium Cell Replacement

Steps for removing the lithium cell from the CPU board.

Flowbird Printer Maintenance

Correcting Paper Jams

Procedures for resolving paper jams in the printer.

Printer Head and Roller Cleaning

Steps for cleaning printer components like the print head and roller.

Printer Replacement Procedure

Instructions for replacing the entire printer module.

Coin Unit Maintenance

Coin Validator Cleaning

Procedure for cleaning the coin validator and its optical sensors.

Coin Validator Replacement

Steps for removing and replacing the coin validator.

Escrow Unit Replacement

Steps for removing and replacing the escrow unit.

Card Reader Maintenance

Card Reader Replacement

Steps for replacing the card reader.

Display Module Maintenance

Display Module Cleaning

Instructions for cleaning the display module surface.

Display Module Replacement

Steps to dismount and replace the display unit.

Connecting Display to CPU Board

How to connect the display and touch controller to the CPU board.

Bar Code Scanner Maintenance

Bar Code Scanner Replacement

Steps for replacing the bar code scanner.

Cabinet & Pedestal Maintenance

Cabinet Surface Cleaning

Cleaning procedures for cabinet and pedestal surfaces.

E-Lock Replacement

Steps for removing and replacing the E-lock.

Door Replacement Procedure

Steps for removing and replacing the cabinet or pedestal door.

Lacquer Touch-Up

Information on ordering and using touch-up paint kits.

Solar Panel Maintenance

Solar Panel Cleaning

Cleaning instructions for the solar panel.

Software and Firmware Changes

Updating CWT Software;Firmware

How to change software via WebOffice or the service menu.

FLOWBIRD CWT S5 Specifications

General IconGeneral
BrandFLOWBIRD
ModelCWT S5
CategoryTouch terminals
LanguageEnglish