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14 ADDITIONAL TOPICS
RECOVERY
PROBLEMS DURING/AFTER FIRMWARE UPDATE
The FM3 has a built-in recovery system known as the “Emergency Boot Loader” to protect you against mishaps
during rmware update. To boot from the emergency boot loader:
1. Power down the unit and wait ve seconds.
2. Power on holding both PAGE LEFT and PAGE RIGHT buttons until the Emergency Utility page appears.
3. Update as normal using Fractal-Bot.
PROBLEMS WITH A SINGLE PRESET
If your FM3 will not boot normally, the problem may just be the current preset. You can force the unit to load an
empty initialized preset as follows:
4. Power down the unit and wait ve seconds.
5. Power on holding HOME until the boot-up progress bar rst appears.
The FM3 will boot with an empty initialized preset in location “000”. You can STORE this to any other location to
overwrite a problematic preset.
PROBLEMS WITH GLOBAL SETTINGS OR PARAMETERS
In the very unlikely event that a problematic system parameter prevents the FM3 from booting normally, you may
use the following procedure to recover:
1. Power down the unit and wait ve seconds.
2. Power on holding EDIT until the boot-up progress bar rst appears.
3. Enter SETUP, open the Utilities menu, and page to Reset.
4. Execute Reset System Parameters as indicated on-screen (Push-knob A followed by ENTER).
WARNING! Do NOT accidentally perform CLEAR ALL PRESETS!!!
5. Follow the on-screen instructions to execute. Press HOME when nished.
You can in fact hold both HOME and EDIT at once to reset the current preset and prevent the loading of
global settings and parameters.
GETTING HELP
Our forum is a source of great help ranging from product Q&A to tutorials and more. Fractal Audio staff
participate in the conversation, and response times can be very fast. Find it at https://forum.fractalaudio.com
Our wiki, maintained by members of the Fractal Audio community, is also an excellent resource:
https://wiki.fractalaudio.com
You can get support directly from Fractal Audio Systems at: https://support.fractalaudio.com
or internationally via our dealers listed at https://www.fractalaudio.com/international-ordering.