Error Code
361
Problem Solving
14
018-558
O O [Cause] Received an error code from HTTP server.
[Remedy] 1) Check if the specified directory exists on the destination
HTTP server for the scanned document.
2) Check if the specified file exists on the HTTP server.
018-559
O O [Cause] The same file name already exists.
[Do Not Save] is selected when duplicate file name exists.
[Remedy] Select any option other than [Cancel Job] in [File Name
Conflict].
018-560
O O [Cause] An user authentication error occurred. (Received HTTP
Status 401).
[Remedy] Check the followings:
z
The destination HTTP server for the scanned document is
accessible by PC.
z
Login name
z
Login password
z
The HTTP server name
z
The HTTP server path name
018-561
O O [Cause] The hostname or the script storage location is not correct.
(Received HTTP Status 404).
[Remedy] Check the followings:
z
The destination HTTP server for the scanned document is
accessible by PC.
z
The HTTP server name
z
The HTTP server path name
018-562
O O [Cause] A client-side error occurred. (Received HTTP Status 4xx
other than 401 and 404).
[Remedy] Check the followings:
z
The destination HTTP server for the scanned document is
accessible by PC.
z
The server settings
018-563
O O [Cause] A server-side error occurred. (Received HTTP Status 5xx).
[Remedy] Check the followings:
z
The destination HTTP server for the scanned document is
accessible by PC.
z
The server settings
018-564
O O [Cause] DNS resolution for the specified hostname failed.
[Remedy] Check the followings:
z
The destination HTTP server for the scanned document is
registered on the DNS server.
z
The machine is connected to the DNS server.
z
The address of the DNS server is set on the machine.
018-565
O O [Cause] DNS resolution for the proxy server name set on the
machine failed.
[Remedy] Check the followings:
z
The proxy server name set on the machine is registered
on the DNS server.
z
The machine is connected to the DNS server.
z
The address of the DNS server is set on the machine.
Error Code
Category
Cause and Remedy
CPFSMO
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.
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