Error Code
393
Problem Solving
14
034-796
O [Cause] Unable to communicate due to an incorrect phone
number.
[Remedy] Check the phone number, and try again.
034-797
034-798
034-799
O [Cause] An error occurred during fax transmission.
[Remedy] Turn the machine off and on. If the error persists, contact
our Customer Support Center.
035-550
O [Cause] An error occurred when writing to the FaxG3-ROM.
[Remedy] Contact our Customer Support Center.
035-700
O [Cause] An error occurred during fax transmission.
[Remedy] Check the settings and the phone number, and send the
fax again. If the error persists, contact our Customer
Support Center.
035-701
035-702
035-703
O [Cause] The communication was interrupted on the destination
machine. This error is not due to this machine.
[Remedy] Call the destination to check the condition of the
destination machine, and try again.
035-704
O [Cause] The fax was sent using a feature (such as Polling), but the
destination machine does not have the feature.
[Remedy] Make a phone call to the recipient to check the destination
machine features.
035-705
O [Cause] The destination machine may have a problem.
[Remedy] Call the destination to check the condition of the machine,
and try again.
035-706
O [Cause] The destination machine has a problem, or the fax number
is incorrect.
[Remedy] Call the destination to check the condition of the machine
and the fax number, and then try again.
035-707
O [Cause] The received document has an incorrect or no password.
[Remedy] No operation is necessary. This error is just to notify that
the machine received such a document.
035-708
035-709
035-710
035-711
O [Cause] The destination machine may have a problem.
[Remedy] Call the destination to check the condition of the machine,
and try again.
035-712
O [Cause] The destination machine may have a problem.
[Remedy] Check on the destination machine if any document is
jammed. When you requested polling, check also on the
destination machine if the target document have been
correctly placed.
035-713
O [Cause] The destination machine may have a problem.
[Remedy] Call the destination to check the condition of the machine,
and try again.
035-714
O [Cause] Unable to communicate due to an incorrect fax number or
mailbox number.
[Remedy] Check the fax number and mailbox number, and try again.
Error Code
Category
Cause and Remedy
CPFSMO
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.
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