Troubleshooting and tips
Troubleshooting and tips
Refer to the safety notes in the "Safety/regulations" manual and in th e "Getting
started", Page 14 chapter when connecting or disconnecting cables.
If a fault oc c u rs, try to c
orrect it as described in the following documentation:
• in this chapter
• in the documentation for the connected devices
• in the help systems of th
esoftwareused
• in the documentation for your operating system
Help if problems occur
Should you e ncount
er a problem with your computer that you cannot resolve yourself:
► Note the ID number
of your device. The ID number is found on the type rating
plate on the back,
the underside or the top of the casing.
► For further clarification of the problem, contact the Service Desk for your country (see the
Service Desk list or visit the Internet at "
http://support.ts.fujitsu.com/contact/se rvicedesk"). When
you do this, please have ready the identity number and serial number of your system.
Troubleshooting
Power indicator rema ins off after you have switched
on your device
Cause
Remedy
The mains voltage supply is faulty. ► Check that the power cable is correctly
plugged into the device and into a grounded
mains outlet.
► Check that the main switch at the rear of the
monitor is s et to the "I" position.
► Switch the device on.
Internal power supply overloaded.
► Pull the power plug of the device out of the
mains outlet.
► Wait fo
r about 3 minutes.
► Plug the power plug into a properly grounded
mains outlet again.
► Swit
ch the device on.
30 Fujitsu
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